Gaya APA

Iswara, L, M., Stephanie, A, S. (2010). Journal of Business Strategy and Execution Vol. 3 No. 1 November 2010 : An Analysis on Consumers' Level of Exerience Toward Satisfication, Image and Loyality in People Based Service Industry, in Particular salon Industry in Jakarta . Jakarta: Binus Business School.

Gaya MLA

Iswara, Lydia, M.., Stephanie, Astri, Suryani. "Journal of Business Strategy and Execution Vol. 3 No. 1 November 2010 : An Analysis on Consumers' Level of Exerience Toward Satisfication, Image and Loyality in People Based Service Industry, in Particular salon Industry in Jakarta". Jakarta: Binus Business School, 2010. .