Gaya APA
El-Haik, Basem, Roy, David M.. (2005).
Service Design For Six Sigma A Road Map For Excelleence .
New York:
A Wiley-Interscience Publication.
Gaya Chicago
El-Haik, Basem, Roy, David M..
Service Design For Six Sigma A Road Map For Excelleence.
New York:
A Wiley-Interscience Publication,
2005.
.
Gaya MLA
El-Haik, Basem, Roy, David M..
Service Design For Six Sigma A Road Map For Excelleence.
New York:
A Wiley-Interscience Publication,
2005.
.
Gaya Turabian
El-Haik, Basem, Roy, David M..
Service Design For Six Sigma A Road Map For Excelleence.
New York:
A Wiley-Interscience Publication,
2005.
.