Gaya APA
Lovelock, Christopher, Wirtz, Jochen. (2011).
Services Marketing ; People, Technology, Strategy (7 ed.).
New Jersey:
Pearson Education.
Gaya Chicago
Lovelock, Christopher, Wirtz, Jochen.
Services Marketing ; People, Technology, Strategy.
7 ed.
New Jersey:
Pearson Education,
2011.
Teks.
Gaya MLA
Lovelock, Christopher, Wirtz, Jochen.
Services Marketing ; People, Technology, Strategy.
7 ed.
New Jersey:
Pearson Education,
2011.
Teks.
Gaya Turabian
Lovelock, Christopher, Wirtz, Jochen.
Services Marketing ; People, Technology, Strategy.
7 ed.
New Jersey:
Pearson Education,
2011.
Teks.